À Table!
Refunds and cancellations
Updated: 5 September 2026
1. How to request a refund
Use in-site support chat (or the order tracking page) and describe the issue. An À Table! admin can cancel or refund until pickup, and will review cases after delivery.
2. Restaurant receipt
The amount captured at checkout is an estimate. If the receipt is lower, we refund the difference. If it is a little higher, we charge the stored Square card, within a safety cap. A large jump is flagged to the driver and may need confirmation.
3. Missing items, errors, quality
Contact us as soon as you can, with the order number. We may refund items, offer credit, or decline if the meal was eaten without a prompt report.
4. Abandoned checkout
If you leave Square without paying, the kitchen never receives the order and it expires automatically. If Square charged you without a confirmed order, email mail@atablego.ca with the date and amount.
Contact: mail@atablego.ca